Privacy Policy — How dt3 Protects Your Personal Data

1. Who We Are

dt3 is an online gaming and sports betting platform operating at dt3.pro, built and designed primarily for players in Pakistan. References to "dt3", "we", "us", or "the Platform" throughout this Privacy Policy all refer to the operator of dt3.pro. References to "you", "your", or "the Player" refer to any registered or visiting user of the platform.

This Privacy Policy, together with the dt3 Terms and Conditions and Responsible Gaming guidelines, forms the complete agreement between you and dt3 regarding your use of the platform and the handling of your personal data. We recommend reading all three documents to fully understand your rights and our obligations.

2. What Personal Data We Collect

dt3 collects different categories of personal data depending on how you interact with the platform. The main categories are as follows:

2.1 Registration Data

When you create an account on dt3, we collect:

• Your full legal name
• Date of birth (to verify you are 18 or older)
• Mobile phone number
• Email address (if provided)
• Account username and encrypted password

2.2 Verification and Identity Data

To comply with anti-money laundering (AML) requirements and to verify your identity before processing withdrawals, we may collect:

• Copy of your National Identity Card (CNIC) or other government-issued ID
• Proof of address (utility bill, bank statement, or equivalent)
• Proof of payment method ownership (for methods such as JazzCash, Easypaisa, or bank accounts)
• Selfie or photograph for identity confirmation when required

2.3 Transaction and Financial Data

When you deposit or withdraw PKR on dt3, we record:

• Transaction amount and currency (PKR)
• Payment method used (JazzCash, Easypaisa, Raast, bank transfer, card, or mobile wallet)
• Transaction reference numbers and timestamps
• Account balance history

2.4 Gaming and Betting Activity

We record your activity on the platform, which includes:

• Bets placed, games played, and results
• Sports markets accessed — including cricket, PSL, football, and esports markets
• Slots, fish games, and live casino session data
• Bonus claims and wagering progress
• VIP tier progression and rewards claimed

2.5 Device and Technical Data

When you access dt3 — whether on a browser or via the mobile app — we automatically collect:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session duration and navigation patterns within the platform
• App version (if using the dt3 Android or iOS app)

2.6 Support and Communications Data

If you contact dt3 support, we record:

• The content of your messages or queries
• The channel used (live chat, email)
• Resolution notes and any follow-up actions taken

3. How We Collect Your Data

dt3 collects personal data through the following means:

• Directly from you — when you register an account, complete the verification process, make a deposit or withdrawal, place a bet, or contact support.
• Automatically — through cookies, log files, and analytics tools that record your device information and how you navigate the platform.
• From payment providers — JazzCash, Easypaisa, Raast, and other payment processors share transaction confirmation data with us when you initiate a deposit or withdrawal.
• From identity verification services — third-party verification providers may return results of identity or document checks to us during the KYC process.

4. How We Use Your Personal Data

dt3 uses the personal data we collect for specific, legitimate purposes only. We do not use your data for anything beyond what is listed here without first updating this Privacy Policy:

5. Who We Share Your Data With

dt3 does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances, and only to the extent necessary for each purpose:

5.1 Payment Processors

When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast, bank transfer, or card, we share the necessary transaction details with the relevant payment provider to complete the transaction. These providers have their own privacy policies and are bound by their own data protection obligations.

5.2 Identity Verification Providers

During the KYC process, we may share identity documents and related data with third-party verification service providers who assist in validating CNIC copies, proof of address, and payment method ownership. These providers are contractually required to use your data only for the purpose of the verification check.

5.3 Anti-Fraud and Security Services

To protect the integrity of the platform and prevent fraudulent activity — including bonus abuse, multiple account creation, and suspicious transactions — we may use third-party security and fraud detection tools. These services process certain device and behavioural data to flag unusual patterns.

5.4 Legal and Regulatory Authorities

If dt3 is required by applicable law, legal process, or a legitimate authority to disclose player data — for example, in response to an AML investigation or a court order — we will comply with that requirement. Where permitted to do so, we will inform you of such a disclosure.

5.5 Business Transfers

In the event that dt3's business or assets are acquired by or merged with another entity, player data may be transferred as part of that transaction. Any successor entity would be required to honour this Privacy Policy or obtain fresh consent from affected players before making any material changes to data handling practices.

6. Payment Data and Financial Privacy

Because dt3 operates exclusively in PKR and all deposits and withdrawals pass through local Pakistani payment infrastructure — JazzCash, Easypaisa, Raast, bank transfers, and cards — the handling of payment data is particularly important to us.

dt3 does not store full card numbers or mobile wallet PINs on its own servers. Payment credentials are handled directly by the respective payment provider through their secure payment gateway. dt3 receives only a transaction reference, status confirmation, and the PKR amount involved.

All deposit and withdrawal histories associated with your dt3 account are retained for a minimum of five years for AML compliance purposes. This is a legal requirement and cannot be waived even if you choose to close your account during that period. After the retention period expires, financial records are securely deleted.

7. Cookies and Tracking Technologies

dt3 uses cookies and similar tracking technologies on its website and mobile app. A cookie is a small text file stored on your device that helps the platform remember your preferences and session state.

7.1 Essential Cookies

These cookies are necessary for the platform to function. They keep you logged in during your session, remember your language preferences, and maintain the security of your account. You cannot opt out of essential cookies while using the platform, as disabling them would prevent core features from working correctly.

7.2 Analytics Cookies

dt3 uses analytics tools to understand how players navigate the platform — which games are most popular, which pages have high exit rates, and how different sections of the site perform. This data is used in aggregate form to improve the platform experience. You can opt out of analytics cookies through your browser settings.

7.3 Preference Cookies

These cookies remember your choices — such as your preferred deposit method or your last-visited game category — so you do not have to re-select them every visit. Disabling these cookies will not break the platform but may reduce convenience.

8. How Long We Keep Your Data

dt3 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable legal and compliance obligations. The general retention periods are:

• Active account data — retained for the duration of your active account plus a minimum of two years after account closure.
• Transaction and financial records — retained for a minimum of five years from the date of each transaction, in line with AML compliance requirements.
• Identity verification documents — retained for the duration of your account relationship and for a minimum of five years after account closure.
• Support communications — retained for up to three years from the date of the last interaction, to allow for dispute resolution.
• Technical and device logs — typically retained for up to 12 months from collection, unless specific retention is required for a security investigation.

Once the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be associated with an individual player.

9. Data Security

dt3 takes the security of player data seriously and applies the following measures to protect it:

• SSL/TLS encryption on all data transmitted between your device and dt3 servers, whether you are using the website or the mobile app.
• Encrypted password storage — your account password is never stored in plain text. It is hashed using a strong one-way encryption algorithm.
• Access controls — internal access to player data is restricted on a role-based basis. Only authorised staff with a legitimate operational need can access personal data.
• Regular security reviews — the platform undergoes periodic security assessments to identify and address vulnerabilities.
• Two-factor authentication — players are encouraged to enable additional login security through their account settings.

While dt3 takes all reasonable measures to protect your data, no platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for notifying dt3 immediately if you suspect unauthorised access to your account.

10. Your Rights Over Your Personal Data

As a dt3 player, you have the following rights regarding your personal data. To exercise any of these rights, contact dt3 support directly:

• Right of access — you can request a copy of the personal data dt3 holds about you. We will provide this within a reasonable timeframe.
• Right to rectification — if any data we hold about you is inaccurate or incomplete, you can request that we correct it.
• Right to erasure — you can request that we delete your personal data. This right is subject to legal retention obligations — for example, we cannot delete financial records that we are required to retain for AML compliance.
• Right to restrict processing — in certain circumstances, you can ask us to limit how we use your data while a query or dispute is being resolved.
• Right to data portability — you can request a copy of your data in a structured, commonly used format.
• Right to withdraw consent — where data processing is based on your consent (such as marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object — you can object to data processing carried out on the basis of legitimate interest, such as certain analytics or profiling activities.

11. Minors and Age Restriction

dt3 is an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the registration and KYC process, and any account found to belong to a person under 18 will be immediately suspended.

If a parent or guardian becomes aware that a minor has registered on dt3 or provided personal data to the platform, they should contact dt3 support immediately. We will act promptly to close the account and delete the associated data, subject to any legal retention requirements.

12. Changes to This Privacy Policy

dt3 may update this Privacy Policy from time to time to reflect changes in platform features, data practices, or legal requirements. When we make material changes, we will update the "last updated" date at the top of this page. For significant changes that affect how your data is used, we will notify active players through the platform where practicable.

Continued use of dt3 after a Privacy Policy update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically, particularly when new features or payment methods are introduced to the platform.

13. Contact and Privacy Queries

If you have any questions about this Privacy Policy, want to understand more about how your data is handled, or wish to exercise any of your data rights, please reach out to the dt3 support team. Support is available 24 hours a day, 7 days a week through live chat on the platform.

For matters related to responsible gaming, deposit limits, or self-exclusion, please visit the Responsible Gaming section where dedicated tools and guidance are available.